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Ziggypop302 Posted by Ziggypop302 on 21st of September 2014 at 04:40 PM NST
Sundays updates on TNT's site progress!
Over all not alot of change on the site today as TNT trys hard to get shops up and running for everyone again. Tomorrow being Monday I'm sure there will be lots more updates to be posted.

Here are the updates TNT posted on Facebook and Twitter for today.

On Facebook at 6:03am NST:

UPDATE: No major updates for now. We are working on the shop issues you have been experiencing. Thank you for your patience while the site is slow!
 
On Facebook at 10:52am NST:
 
A big thank you to all of you that have reported bugs. We have been keeping a list of everything that you have reported. We really appreciate your patience as we continue to work on the site.
 
On Twitter at 10:01am NST:
 
Good morning! No major updates today. We will be focusing on fixing the shop bugs for now. Thanks for your patience while the site is slow!
 
On Twitter at 2:51pm NST:
 
Thank you everyone who has submitted bug reports to us. We really appreciate your efforts as we continue to fix all the areas of the site!


Neopians are still being asked to visit Neopets's Facebook and Twitter accounts for any updates on areas of the site still being fixed. TNT is still working very hard to address all the current site issues. TNT continues to ask users to submit reports on any issues they may still find on the site, as they are still using the reports to help identify problems. Users should still be reporting any issues they may find in any areas of the site. 

We will post and update you more as TNT releases there updates on the bugs/glitches.



Don't worry! Bee Happy! Bugs are not all that BAD!!!


Ziggypop302 Posted by Ziggypop302 on 20th of September 2014 at 03:20 PM NST
The latest round of updates from TNT;
TNT has been doing a great job at keeping us all informed on the transition progress today. Posting when ever there was new information for us on both there Facebook and Twitter accounts. Here are the newest updates.

On Facebook at 1:39pm NST:

UPDATE: You should be able to login now!

There will still be some things that might not be working, but at least you should be able to get into your accounts and feed all those hungry pets. We hope they haven't started gnawing on your neohome furniture!

On Facebook at 3:40pm NST:

UPDATE: There was an issue with timezones being configured properly... This is fixed, but it might take awhile (maybe 10 hours) to be completely updated and fixed on the servers so you might see some strange things in the meantime.

On Facebook at 4:18pm NST:

TUPDATE: We had to take the site down temporarily. We are hoping we can bring it back up soon! Sorry about that.

An several on Twitter;

On Twitter at 1:05pm NST:

Hello again! We are still working on fixing some things, but you should be able to log in now. :)
 
On Twitter at 1:58pm NST:

So sorry everybody, the site is temporarily down... There was a database issue and we had to restart. :( Site should be back soon!
 
On Twitter at 2:59pm NST:

There was an issue with timezones being configured properly... This is fixed but you might see some strange time related things meantime!
 
On Twitter at 4:20pm NST:

Hello again! It looks like we are going to have to take the site down temporarily in order to fix a couple of things on our order. Sorry! :(


TNT is still asking users to visit them on Facebook and/or Twitter for updates that are still to come, as issues are fixed and more of the site comes back online. They are still asking users to submit reports on any issues you are still encountering on the site. They are using the reports to help identify problem areas within the servers.

We will keep posting any new information as it is released by TNT.


"Oh no, not all of you again!  Please don't throw gross food at me..."



jujipup Posted by jujipup on 19th of September 2014 at 10:45 AM NST
Updates (EDIT: Neopets is back up!)(EDIT #2: Site is still having issues!)
TNT has posted to their Twitter stating:

Still working on the transition, but we are trying to finish it up today!  We will update you as soon as we know more information.

On their Facebook, they stated:

Greetings!  We are working diligently to try and finish the transition today so that you will be able to access the site.  YAY!  We are not sure when today yet, but we will try to keep you updated so please check back here or on Twitter.

We will try to keep you updated here as well.

------------------------------------

UPDATE on Facebook at 3:22pm NST:

Update Time!  We have brought back a bunch of the back end pages that we need and we are testing those currently.  Once everything behind the scenes is good then we wil start to test the front end side of the site, and hopefully return the site soon after that!  Thanks for having patience through all of this. :)

On Twitter at 3:27pm NST:

We are currently testing all of the behind the scenes pages, after we are done there we will start testing the front end and hopefully...

------------------------------------
 
UPDATE around 8:10pm NST:

They are working with their hosts to get things working.  No ETA, but will keep us posted. 


Neopets is back up!  Around 6:05pm NST.  It does appear slow, and TNT is aware.  TNT has stated that some things are still in transition.  More info on the News Page.  Visiting the News Page will award you the I Survived The Neopocalypse! avatar.


animated pink draik runanimated snuffly petpet runninganimated green korbat excited flyinganimated niptor petpet runninganimated blue yellow aisha chase runanimated shadow ixi running bounding
Charge!!

------------------------------------
 
For those of you who cannot access the news (or any pages yet)  The News Page says:

19th September
  • We're back! - Well, mostly! We wanted to get the site back up for you ASAP so we've turned most everything back on, but there are a few pieces still in transition. Here's a (hopefully) handy list:

    • The Mall: You won't be able to redeem NC cards or purchase any items yet.
    • Premium Account Management: Purchasing or updating a Premium membership not functioning at the moment. (If you already have Premium, that will be working fine across the site. If you run into any problems, though, please let us know!)
    • Premium Scratchcards: The system that sends these out is still in transition so they won't be arriving today like they usually do. We'll be sending these out once everything is back to normal!
    • Timed content: In some cases, some things may be running on weird schedules for a bit. (For you techies, our crons are back online but they need to catch up.)

    That's it! There will be no New Features today but we'll keep everyone updated on the things above as they come back online. In the meantime, if you see anything weird, please feel free to report it to us! If you aren't sure whether it's something affected by the above list, you can definitely report it anyway just to be safe. Thanks for your help!

    And thanks again for all your patience during the transition. We hope it wasn't too stressful. Some of us actually went outside. That ended... poorly.

    ------------------------------------------

UPDATE #2;

On Facebook at 5:17am NST:

SITE UPDATE: There is an issue currently affecting login, loading of certain pages, collecting NP, etc.

ALL YOUR ACCOUNT DATA IS SAFE! Even if you can't log in and you're using the correct password, please don't fret! Your account and Neopets are doing fine. (Your Neopets have probably eaten all the food in your Neohome by now, though.)

We're working with our host to fix the issue but it will likely be a long wait -- through tomorrow morning at least. Sorry, folks. We know it's frustrating. Thanks again for your patience.

Several Post Appeared On Twitter.

On Twitter at 6:12pm NST:
 
If anything looks wonky to you, please feel free to report! We're still here fixing anything that crops up.
Twitter now says they've gathered up reports and are working on fixing them.
 
On Twitter at 6:20pm NST:
 
Looking at "bad password" and loading issues right now.
 
On Twitter at 11:29pm NST:
 
One issue down! The site has returned. Now investigating that "bad password" issue. Thanks for your patience everyone.
 
On Twitter at 11:47pm NST:
 
Those wanting Poogles: We'll release more next week (& announce before hand) when things are more normal. Hope that relieves some stress.
 
On Twitter at 12:59am NST, Sept 20th:
 
Server that connects to your account is being a jerk. Affecting login, loading of certain pages, collecting shop till and interest, etc.

To recap the update for everyone;

Neopets is now back up and running. However, there are still issues with some parts of the site that are still in transit. They are still being worked on by TNT. This means users should expect some broken images and other issues including slowness of the site, while this is still taking place. TNT is asking users to report an major issues/glitches they may spot so that they can be addressed right way. We all just need to hold on and bare with TNT while they get all the issues/glitches addressed and sorted out.

Waiting....! Waiting....! Still Waiting....!

We will post more information if and when it is released by TNT.


jujipup Posted by jujipup on 19th of September 2014 at 12:03 AM NST
Art Adoptables Revamp and Additions
Many of us, old and new, have revamped our Art Adoptables page.  For adoptables that have multiples you don't have to scroll past every one of them now, they are grouped together.  Simply select the color, theme, or species you want and the preview image and code will be altered to reflect your choice.

A retired SunnyNeo staff made Kyrii adoptables quite some time ago now, but they were never released.  This is the same staff member who did the baby adoptables.  The Zafara baby was never released on the page, but is now available.  We have them on our new page for you to view.

Zafara
HalloweenMagma
MaraquanPlushie
Just a sample of these adorable Kyrii adoptables!
 
If there are any other graphics you'd like to see, please fill out our Graphics Request Form and let us know.


Ziggypop302 Posted by Ziggypop302 on 17th of September 2014 at 11:40 AM NST
Transition Update!
The Neopets Site Down Time Has Now Started!

Neopets.com is down for extended maintenance while we move servers, databases, and old pizza!

We expect to return on or before Friday, September 19th, 2014. (NST) Until then, please visit us on Facebook or Twitter for updates.

See you on the other side!

- The Neopets Team



Just to recap this for everyone, everything on the Neopets Site is now down and inaccessible for two or three days.

If you try and access Neopets you'll see a Down for Maintenance Pteri page or a notice that Neopets doesn't exist during this time.

We will update you if TNT posts any new information about the move on their facebook/twitter accounts.

See you all once the site returns sometime on Friday, Sept 19th/14.


Don't worry! I will keep all your account stuff nice and safe for you!


jujipup Posted by jujipup on 16th of September 2014 at 03:24 PM NST
Neopets Transition
Neopets is moving the site from Viacom to its new home with Jumpstart.  They have given us a date and some more info on the transition:

  • Transition Update! - The time is finally upon us! The team is ready to go so we'll begin the transition starting tomorrow -- Wednesday, September 17 (NST). Downtime may not start until late morning so we're going to try to sneak in our dailies early. Shhh. 

    To recap, here's what's happening: 
    That's it! We'll see you on the other side. We won't be rocking back and forth in our office chairs clutching our Neopets plushies while the site's down... probably.
    • Everything will be down and inaccessible for two or three days. We hope to be back some time on Friday. (We'll update Facebook andTwitter with any information if things change!)
    • You'll see a Down for Maintenance Pteri page or a notice that Neopets doesn't exist during this time.
    • Your account data and your Neopets are safe and will be waiting for you on the other side.
    • Premium and NC Shoppers: We'll be making up for any time/items affected by the downtime! We'll post more information when we return.
    • Habitarium and Petpet Park will no longer be accessible after the transition. (Petpet Park members will be getting more information soon.)
    • NEW - Key Quest will likely be inaccessible when the site returns but we plan to bring it back up within a week or so afterwards.
    • NEW - There will be no New Features updates on those days! This means that Poogle Day will be celebrated when we return. (Fear not, Poogle lovers!) We'll also likely move the Neopian Times to Monday depending on when the transition is done.
    -----
  
    As some suggestions on things to do in the mean time:
 
  • Find someone to do an art trade with before the site goes down - when everything comes back, trade.
  • Work on your pets whether it be making them art, coming up with a story, finding out their likes/dislikes, and more.
  • Check fansites like us and learn something new.  Haven't tried the Stock Market?  Read up on it.  Don't know how to restock?  Is there a game avatar you've wanted but haven't attempted?  Use this time to do your research.
  • Make a graphic of some sort.  Perhaps you've been putting off making that new userlookup or other page?
  • Battledomer?  Perhaps map out your plans on training or do some research for better equipment.
  • Brainstorm and start a Neopian Times entry.


I'm sure we will all be watching the clock awaiting Neopets return...


jocinto Posted by jocinto on 16th of September 2014 at 11:46 AM NST
Mystery Capsule Adventure (NC)
The sixth Mystery Capsule in the Dreams & Nightmares Mystery Capsule Adventure has been released in the NC Mall: Nightmare Heroes and Villains Mystery CapsuleOur page has been updated.


If you own any of the Limited Edition Bonus items you can get from this MC and want to help us with keeping The Dressing Room up to date, then please submit your pet on our Model Page.


jellybeanchix Posted by jellybeanchix on 15th of September 2014 at 10:16 AM NST
September's Premium Collectable & NEW Shenanigifts Party
A new Shenanigift Party is now out. The new theme is Autumn Harvest. Be sure to check out our Shenanigift Guide for a list of current and past items, as well as previews.











The Premium Bonus Collectible for September has been sent out: Premium Collectible: Flared Riding Jacket.  We have updated our Premium guide  with this new Collectible.

 

 
If you own any of these items and want to help us with keeping The Dressing Room up to date, then please submit your pet on our Model Page.


caileanmalfoy Posted by caileanmalfoy on 15th of September 2014 at 05:56 AM NST
Skirmish Battles: Choose your Faction
The sign-ups for the next skirmish round have started. The Sway, the Thieves Guild and the Awakened are preparing for battle. Head on over to the Battleground of the Obelisk to pick your faction.

For more information take a look at our Skirmish Battles guide.


New round, new luck!


jocinto Posted by jocinto on 12th of September 2014 at 11:03 AM NST
Mystery Capsule Adventure (NC) & Kiko Pop guide
The fifth Mystery Capsule in the Dreams & Nightmares Mystery Capsule Adventure has been released in the NC Mall: Dream Heroes and Villains Mystery CapsuleOur page has been updated.


If you own any of the Limited Edition Bonus items you can get from this MC and want to help us with keeping The Dressing Room up to date, then please submit your pet on our Model Page.
 


Also, we are currently working on a guide for Kiko Pop and we need your help !  Please neomail us the name of the prize you win + the difficulty you played on + the symbol (see the table below) that was revealed after popping the balloon.  Thanks !  Remember: you can play once per day and only on your main account.


Battledome Item

Book

Food

Gift

Random

Toy

Wearable

UPDATE: Our Kiko Pop guide has been released.  As you will see, we still need a lot more info to fill out the prize tables.  So please do send us the info and help us help the Neopets Community !  Thanks !


greenj12356 Posted by greenj12356 on 10th of September 2014 at 03:58 PM NST
A new Smugglers Cove item
The pirates have added a new weapon to Smugglers Cove: Maractite Bomb.  If you have the dubloons, head to Krawk Island now!


Check out our guide to see all the rare treasures the Cove once held.

And if you have any info about this weapon please let us know so we can put it into our Smuggler's Cove Guide!


jocinto Posted by jocinto on 10th of September 2014 at 12:00 PM NST
NEW items in Basics Shop
Is your pet looking for some basic items for everyday wear ?  Look no further !  The Basics Shop has added three new items to its stock: a Hat and Wig combo, a Striped Pullover and a Color Block Skirt.  These items all come in four variations too !
 
       

Check out our Basics Shop page to see the complete selection of basic wearables.  If you own any of these items and want to help us with keeping The Dressing Room up to date, then please submit your pet on our Model Page.


jocinto Posted by jocinto on 8th of September 2014 at 11:03 AM NST
Mystery Capsule Adventure (NC)
The fourth Mystery Capsule in the Dreams & Nightmares Mystery Capsule Adventure has been released in the NC Mall: Nightmare Wonderclaw Mystery CapsuleOur page has been updated.


If you own any of these items and want to help us with keeping The Dressing Room up to date, then please submit your pet on our Model Page.


caileanmalfoy Posted by caileanmalfoy on 8th of September 2014 at 01:02 AM NST
Skirmish Battles: Win for the Seekers
The Seekers have won the latest round of Battles. All participants can now visit the Battleground of the Obelisk to claim their prize/s.

To learn more about the skirmishes, check out our Skirmish Battles guide.


Books are a powerful weapon!
But why do they have to get demaged after throwing them?

We have added a Header and Footer for the Seekers in honor of their win.

Seekers

Seekers
Share the knowledge.  Gather 'round.


jujipup Posted by jujipup on 7th of September 2014 at 11:47 AM NST
Darigan Pteri Avatar Reminder
Just a friendly reminder that you can get the Pteri Darigan avatar today by visiting Lightshow until approximately 7:00am NST tomorrow.

To get this avatar, view the pet lookup of any Darigan Pteri that is exactly 644 days old. 
« neoHTML
sweet little bird
¯ ¯ ¯ ¯ ¯ ¯ ¯ ¯
neoHTML


siggy

If you know of any darigan pteris that may be close to the 644 day mark then please use the Submit a Pet form



Are you looking for some older news? Visit our News Archive.




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