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uv_goth Posted by uv_goth on 6th of May 2016 at 06:38 AM NST
Response From TNT Regarding NC Mall Glitch
Thank you for writing in!
We apologize for the confusion, and realize you're seeing some things displayed that may seem alarming.
No need to worry! You are not actually logged into anybody else's account nor is your account in any danger. We are working on some updates and the data you see is just cached as we work through our testing.
We're working on removing it as it obviously should not be up yet, but we just wanted to assure you that your account is safe and well.
We'll let you know once we have the error removed and we thank you for your feedback and patience!
The Neopets Team

uv_goth Posted by uv_goth on 5th of May 2016 at 01:25 PM NST
A Message from TNT
A message from the The Official Neopets Team Message Board

In order to be transparent with our players and fans, we want to inform you of recent reports that have come to our attention regarding an alleged data breach to our Neopets' account database in which a large amount of information from player accounts may have been leaked to third parties. To be clear, this is specific to the Usernames, Passwords, Email Addresses, Birthdates, and Countries tied to player accounts. It does NOT include credit card or payment information.

While we know news like this might be frustrating to our players to learn, we would like to assure all that this breach in security is linked to an incident that occurred in 2012, prior to JumpStart's acquisition of Neopets. In fact, account security has been elevated since Neopets joined the JumpStart family of games. After further investigation and some quick actions by our team, it is becoming clear that a number of the affected accounts are, in fact, inactive and in some cases have already been completely purged from our system.

Although, the impact of this database hack is limited to this single incident, we want all our players to know the facts surrounding these reports and also hope to encourage active players to take the necessary measures toward keeping their accounts secure. On our end, we plan to implement a password reset for all affected players (more info to come).

We appreciate your understanding and patience at this time and invite you to reach out to us through our normal support channels with any questions or concerns you might have regarding this incident or the security of your account. As a quick reminder to avoid facing any further account access related issues in the future, we recommend that you to never share account information to any parties beside TNT and that you keep your account information up to date, resetting your password regularly. Thank you.

uv_goth Posted by uv_goth on 5th of May 2016 at 04:31 AM NST
NC Mall Glitch

Don't panic!
There's a glitch meaning NC Mall access is restricted for some users.

It will show a different user name and a message such as the one below, but this is only on NC pages and your account is not signed out. It does mean that some users are unable to access NC Mall and the Qasalan Expellibox daily.

Whaaaa! We are missing one or more of the following:gender
Please go here to update it and get rid of this message. Thanks and sorry for the inconvienience!


jocinto Posted by jocinto on 2nd of May 2016 at 11:44 AM NST
NEW NC Collectibles Series && Last day for Daily Dare 2016
The first item in a new NC Collectibles series - Secrets & Schemes - is now available in the NC Mall: Court Dancers Collectors Eye Shadow and Contacts.

Check out our NC Collectibles guide for an overview of all the items released in all of the NC Collectibles Series.


MAY 2016


Today is also the last day to take part in Daily Dare.  You need some last minute help with the challenges or want an overview of the daily prizes ?  You want to see what items you can get from helping out Lulu ?  We have all that info - and more - in our Daily Dare guide.


caileanmalfoy Posted by caileanmalfoy on 2nd of May 2016 at 12:23 AM NST
Skirmish Battles: Victory for The Sway
The Sway has won the latest skirmish round! Prizes can now be collected at the Battleground of the Obelisk.

For more information take a look at our Skirmish Battles guide.

Well done, agents!

jocinto Posted by jocinto on 29th of April 2016 at 06:05 AM NST
NP Wearables - Shoyru ~ Krawk
TNT has activated the NP Wearables that were released for Shoyru Day (April 2) and Krawk Day (April 16): Shoyru Gladiator   Krawk Mariachi.  These outfits are now for sale in the Uni's Clothing Shop.

They also activated the background that was released for Grey Day (April 15): Grey Road and two pair of sandals that were released on April 19: Rainbow Sandals & Sunflower Sandals.  The background is for sale in Mystical Surroundings and the sandals in the Uni's Clothing Shop.


Can you help us with keeping The Dressing Room up to date by modeling these newly activated items  ?  Thank you !

caileanmalfoy Posted by caileanmalfoy on 29th of April 2016 at 01:48 AM NST
Piper Panic Game Guide
In honour of today's Daily Dare game, we have released our new Piper Panic guide.
So, if you have trouble beating AAA, want to improve your score just for the fun of it or maybe try for a shiny new trophy, check out the new guide.

In case your are struggling with any other of the Daily Dare games, don't forget to take a look at our Daily Dare guide. We not only list all the games and prizes, but also give helpful tips for all the challenges.

Don't panic! Just keep playing that pipe!

caileanmalfoy Posted by caileanmalfoy on 28th of April 2016 at 12:28 AM NST
Skirmish Battles: Time to fight
The fighting for the current skirmish round at the Battleground of the Obelisk has begun.
You can now battle to support your faction until the end of Sunday.

For more information take a look at our Skirmish Battles guide.

Give me the Obelisk or I'll poke you with my carrot!

jujipup Posted by jujipup on 27th of April 2016 at 09:22 PM NST
Broken Images Update
We've updated two of our Userlookups to work once again due to requests we've received.  We hope you enjoy using these two once again.  Also, the Plushie one was not working in Chrome before the broken image issue (it was pushed down and left) - we were able to fix that without breaking it in other browsers.  So, hurray!  It now works in Chrome!  We're hoping to go through many more layouts this weekend so stay tuned.

Kadoaties!  Plushie
Kadoaties!                                                                         Plushie
So we are going to continue going down the list of Userlookups and fixing them.  If there is a specific Lookup you'd like to see fixed right away so you can use it now, please Contact Me (if that mailbox fills, please try here).

Most petpages should be working properly as they've been effected for years, but feel free to use one of the two above contacts to alert us of any that aren't or are broken in any other way.  Once we finish Userlookups we will be going through Shops.  Again though, if you are using a Shop layout, feel free to use the two contacts above to request a layout be fixed at the front of the line (otherwise going alphabetical).

Wait, what's going on with SunnyNeo graphics??

Posted by jujipup on 16th of April 2016 at 01:10 PM NST:

Many have noticed that SunnyNeo and other fansite graphics are suddenly breaking on Userlookups and Shops.  This actually started years ago on Petpages.  Marleen was actually talking to TNT in the past on getting it fixed but unfortunately it never was.  It appears that the issue has now moved to userlookups and shops.

Why are some images working like backgrounds and others breaking?
Any image that is apart of an image code Neo's system sees the fansite URL and is adding a "redirect" measure to it which of course breaks the image.  So anything that has this kind of code breaks:

<img src="">

What we've done to work around this on petpages is to put all images into a style sheet or as a style on a div so like either of the following:

#adopty {

<div id="adopty"></div>

<div style="background:url('');

So if you know how to code, you can feel free to do this fix to get them to work.  We are working on recoding our graphics to make them work once again.

Ziggypop302 Posted by Ziggypop302 on 27th of April 2016 at 10:30 AM NST
Calling All Pink & Purple Dyeworks Item Owners! We Need Your Pet Models! Updated!
We are looking for your help with Dyeworks items. We hope there are some Neopians out there who are dye hard fans of dyeworks. That have these items and pets we are still in need of, who are willing to help us out.  

Please, if you have any of the pets or items consider Modeling them for us! You can have as many items as you want to model on your pet at once. You can also keep your pets regular customization on, you don't have to remove excess items. After saving your pet, go an Model them here by entering your pet's name. The page will then tell you which items you have successfully modeled. You can re-dress your pet normally again right away.

If you would like to see what other Flash and PNG models we are still in need of for other pet species an items, you can view them on our Models Needed Page.

PLEASE, Help Us Model These Dyeworks Items!

We are missing 317/329 flash previews for the following items and pets.

( Last Updated : 30/04/16)

Dyeworks Pink: Bandit Mask
bori, bruce, buzz, cybunny, elephante, flotsam, jubjub, kacheek, kiko, kougra, lenny, lupe, lutari, moehog, mynci, nimmo, ogrin, peophin, scorchio, shoyru, techo, tuskaninny

Thank You!

Dyeworks Pink: Black Ruffled Dress
cybunny, lutari

Dyeworks Pink: Curly Valentine Wig
bori, buzz, elephante, eyrie, flotsam, gelert, gnorbu, grarrl, jetsam, jubjub, kiko, koi, kougra, krawk, kyrii, lutari, meerca, moehog, nimmo, peophin, pteri, quiggle, scorchio, shoyru, skeith, techo, tonu, xweetok, yurble, zafara

Thank You!

Dyeworks Pink: Dark Battle Armour
acara, kacheek

Dyeworks Pink: Dazzling Midnight Wig
bori, bruce, buzz, elephante, jubjub, kiko, kougra, lenny, lutari, meerca, moehog, mynci, nimmo, ogrin, peophin, pteri, shoyru, techo, xweetok

Thank You!

Dyeworks Pink: Delicate White Lace Wings
flotsam, gnorbu, jubjub, koi, lenny, lutari, pteri, tuskaninny, wocky, zafara

Dyeworks Pink: Games Master Challenge NC Challenge 2010 Lulu Wig
bruce, buzz, flotsam, kau, meerca, mynci

Dyeworks Pink: Glass Rose Staff

Dyeworks Pink: Lavender Faerietale Dress
acara, bori, buzz, chia, eyrie, flotsam, gnorbu, grarrl, grundo, jubjub, kiko, koi, kougra, lenny, lupe, moehog, mynci, nimmo, ogrin, peophin, pteri, quiggle, shoyru, skeith, techo, tonu, tuskaninny, wocky, xweetok, yurble

Thank You!

Dyeworks Pink: Lovely Layered Lilac Dress
bori, flotsam, grarrl, jetsam, jubjub, lupe, nimmo, pteri, scorchio

Thank You!

Dyeworks Pink: Multicolour Wig

Dyeworks Pink: Polka Dot Holiday Dress
buzz, flotsam, hissi, jubjub, moehog, peophin, pteri, shoyru

Thank You!

Dyeworks Pink: Purple Plaid Shirt and Waistcoat
acara, kacheek, lutari, usul

Dyeworks Pink: Rich Golden Eye Makeup
elephante, nimmo, tuskaninny, vandagyre

Thank You!

Dyeworks Pink: Silver Star Bracers

Dyeworks Purple: Abundant Heart Dress

Dyeworks Purple: Black Ruffled Dress

Dyeworks Purple: Broken Heart Tiara and Wig
bori, bruce, buzz, chia, elephante, flotsam, gelert, gnorbu, grundo, hissi, jetsam, jubjub, kau, koi, kougra, lenny, lupe, lutari, meerca, mynci, nimmo, ogrin, pteri, quiggle, shoyru, skeith, techo, tonu, tuskaninny, yurble, zafara

Dyeworks Purple: Deadly Beauty Rose

Dyeworks Purple: Floral Ink Facepaint
acara, aisha, bori, bruce, buzz, chia, chomby, cybunny, draik, elephante, eyrie, flotsam, gelert, gnorbu, grarrl, grundo, hissi, ixi, jetsam, jubjub, kacheek, kau, kiko, koi, korbat, kougra, lenny, lupe, lutari, moehog, mynci, nimmo, ogrin, peophin, poogle, pteri, quiggle, ruki, scorchio, shoyru, skeith, techo, tonu, tuskaninny, usul, wocky, xweetok, yurble, zafara, vandagyre

Thank You!

Dyeworks Purple: Games Master Challenge 2010 Lulu Shirt
bori, bruce, buzz, cybunny, elephante, flotsam, jubjub, kiko, kougra, krawk, kyrii, lenny, lupe, moehog, mynci, nimmo, peophin, shoyru, techo, tuskaninny

Thank You!

Dyeworks Purple: Hand Carved Candle Dress

Dyeworks Purple: New Year Celebration Wig
bori, bruce, buzz, chomby, cybunny, elephante, flotsam, grundo, hissi, jubjub, kau, kiko, korbat, kougra, kyrii, lenny, lupe, meerca, moehog, mynci, nimmo, ogrin, peophin, pteri, scorchio, shoyru, techo, tonu, tuskaninny

Dyeworks Purple: Pirate Knots Shirt
acara, bori, buzz, cybunny, flotsam, kacheek, kau, kiko, korbat, lenny, lupe, lutari, meerca, moehog, mynci, nimmo, ogrin, pteri, scorchio, shoyru, tuskaninny, xweetok

Dyeworks Purple: Pretty Little Daisy
flotsam, hissi, jetsam, moehog, nimmo, scorchio, yurble

Dyeworks Purple: Stars and Glitter Facepaint
bori, bruce, buzz, flotsam, jubjub, kiko, kougra, lenny, lupe, moehog, nimmo, ogrin, peophin, pteri, techo, tonu, tuskaninny


Thank You! so much to all the Neopians out there who have taken the time to help us an have been Modeling their pets and items for us. You're Awesome!

If you have any of these items or pets and would like to know what other pets or items need models, the Model page will tell you once you enter any pet into the box on the Modeling Page, or you can Contact Us and we can help you find out if you have any pets or items that are needed.

We also still have our Customization Preview Searcher position open and ready for a handful of Neopians who love customization and would love to help us keep our databases up to date.  No HTML/CSS knowledge needed!

caileanmalfoy Posted by caileanmalfoy on 25th of April 2016 at 03:57 AM NST
Skirmish Battles: Choose your allegiance
A new round of skirmish is about to start. Visit the Battleground of the Obelisk until the end of Wednesday to choose your faction. Competing in this round will be the Order of the Red Erism, The Sway and the Seekers.

For more information take a look at our Skirmish Battles guide.

Are you looking for some older news? Visit our News Archive.

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