Sunny Neo

Neopets Premium

IMPORTANT!: Neopets is currently making changes to premium and as a result no sign-ups are currently avaliable. This means that if you do not already have premium, you must wait until sign-ups open again to join.

Neopets Premium is the paid service of neopets. If you pay for neopets you will be able to get extra features on the site. This page will give you an overview of these features, so you can make a solid decision of wether this service would be worth paying for to you.

Getting Started Premium Features Extra

Premium Portal




Cancelling Premium
If you would like to cancel premium there are a few options:

United States residents
Make a phone call to their toll free number, this is (877) NEOPIAN or (877) 636 7426.

Other users
Option 1: Call the international phone number: (1) 310.846.4873
Option 2: Contact Live Support help
Option 3: Send an email to techsupport@neomail.com. This option is not recommended, as cancelling your subscription will take much longer due to long response.


You need to have the following information ready:
- username of your account
- e-mail address
- phone number
- credit card number or Paypal Agreement Number


After you've cancelled premium you will stay a premium member until the period you paid for is over.







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