IMPORTANT!: Neopets is currently making changes to premium and as a result no sign-ups are currently avaliable. This means that if you do not already have premium, you must wait until sign-ups open again to join.
Neopets Premium is the paid service of neopets. If you pay for neopets you will be able to get extra features on the site. This page will give you an overview of these features, so you can make a solid decision of wether this service would be worth paying for to you.
What to do when you're frozen?
When your account gets frozen you will not get a refund and your premium service is not automatically cancelled. If you want to stop paying for the premium on your frozen account, you must cancel premium yourself (see the Cancelling Premium section). If you feel you are unfairly frozen, you can use this form
to try and get your account back.